Privacy Policy

Scrubs on Wheels
Brand of Universal Med Apparel, LLC

Effective Date: April 1, 2026

1. Introduction

Scrubs on Wheels (“Scrubs on Wheels”, “we”, “our”, or “us”) is a brand operated by Universal Med Apparel, LLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. Continued use of our website after any updates to this policy constitutes your acceptance of those changes.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Phone number
  • Email address
  • Mailing or shipping address
  • Any information you voluntarily provide when contacting us or submitting a form

Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Pages visited on our website
  • Date and time of access
  • Referring URLs

Cookies and Tracking Technologies We may use cookies, web beacons, and similar tracking technologies to enhance your experience on our website and collect usage data. You may configure your browser to refuse cookies; however, some features of our website may not function properly as a result.

3. How We Use Your Information

We use the information we collect for purposes including:

  • Providing products and services
  • Processing service requests and inquiries
  • Sending order confirmations and service updates
  • Responding to customer support requests
  • Improving our website and services
  • Sending marketing communications where you have opted in
  • Sending SMS notifications related to appointments, promotions, or service updates
  • Detecting and preventing fraudulent activity
  • Complying with applicable laws and regulations

4. SMS Communications

If you provide your phone number and opt in to receive SMS messages from Scrubs on Wheels (for example, by submitting a web form or checking the applicable consent box) you agree to receive text messages related to our services, promotions, reminders, or updates.

  • Consent is not required as a condition of receiving our services.
  • Message frequency may vary.
  • Message and data rates may apply depending on your mobile carrier.

To opt out of SMS messages at any time, reply STOP.

For assistance, reply HELP or contact us at the information listed in Section 11.

We do not sell or share SMS consent with third parties for marketing purposes.

5. Sharing of Information

We do not sell your personal information. We may share your information with trusted third-party service providers who help operate our business such as:

  • SMS communication platforms (such as Twilio)
  • Website hosting providers
  • Customer support platforms
  • Analytics providers

These providers receive only the information necessary to perform their services and are contractually required to maintain the confidentiality and security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, maintain our business records, and comply with applicable legal obligations. When your information is no longer needed, we will dispose of it in a secure manner.

7. Data Security

We implement reasonable technical and organizational security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location, you may have rights to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data

To make such requests, please contact us using the details in Section 11.

9. Children’s Information

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly. If you believe a child has provided us with personal information, please contact us at the information below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date.

11. Contact Information

For questions about this Privacy Policy, to submit a privacy request, or to exercise your rights, please contact us:

Universal Med Apparel, LLC
Brand: Scrubs on Wheels
Privacy Requests: privacy@scrubsonwheels.com
General Contact: contact@scrubsonwheels.com
Phone: 866-727-8273
Website: www.scrubsonwheels.com